Tuesday, November 20, 2007
So a few months ago we took the Excursion in for it's big 60,000 mile check-up. I HATE having to take the car into the dealership and am not the best at keeping track of that kind of stuff. Lucky for me, and our vehicles, Tyler has a testimony of treating our cars to regular oil changes, car washes, new tires, and big tune-ups. So after the tune-up at 60,000 (at an expensive little price tag) Tyler notices some leaking of some sort of fluid on the driveway. Since we're driving to Utah for the weekend, he figured he's take it in this morning to the dealership to get the leak fixed. One of my biggest pet peeves about the dealership is the amount of time they end up with our car. Honestly, I am thinking at this point we'll be lucky to have our car back before we head out of town. A couple hours ago Tyler got a call from the service rep who says, "Mr. Barlow, we've looked at your car and you are really due for your 60,000 mile tune-up." WHAT? Seriously? Tyler kindof ga-fawed and told them we had JUST had that done not more than two months ago. The service guy got all indignant, "What? You're kidding?" . . . [Like, that's a joke we play. Ha Ha, gotcha! I'm thinking 'it's not in the computer?']. . . "Well, I need to go talk to my tech about that. I'll call you back, Mr. Barlow." We haven't heard back since. Anyone else impressed by Ford Country? SOOOO not me right now. It totally bugs me that A) they don't have record of that service B) are trying to sell us on a expensive procedure we JUST paid for C) they haven't even checked for the leak issue! WHATEVER!
Posted by barlows at 1:20 PM